Gaming should be fun, not stressful. kg994 believes that every player's safety and wellbeing matters more than our own success. That's why we treat responsible gaming not as a box to tick, but as a core value of our platform.
To ensure responsible play on kg994, we have put multiple layers of protection in place. Every tool is in your hands.
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Reducing the limit takes effect immediately, but increasing it requires a 24-hour waiting period — to prevent impulsive decisions.
Set a time limit on how long you play in one session. Once the time is up, kg994 will automatically log you out and remind you to take a break.
Pop-up notices at set intervals will remind you how long you have been playing and how much you have spent. These small pauses often make all the difference in making the right call.
Need a break? Set a self-exclusion period ranging from 1 day to 5 years. During this time, your account will be completely locked — no logins or transactions will be possible.
Set a limit on how much you are comfortable losing per day, week, or month. Once the limit is reached, kg994 will automatically prevent any further bets from being placed.
Is a family member in trouble? Get in touch with us. We will review their account with full confidentiality.
Responsible gaming means enjoying gaming consciously and for entertainment, with a clear understanding of your own limits. kg994 believes that real fun only happens when you are in control of the game — not the other way around.
Online gaming is growing rapidly in popularity across Bangladesh, with millions of people spending time on various platforms every day. But alongside this enormous opportunity comes real risk. For some, gaming can gradually become an addiction — one that seriously impacts family relationships, financial stability, and mental health.
Responsible Gaming at kg994 is not just a mandatory policy — it is our core commitment. We want every user to stay healthy, happy, and with us for the long run.
Please note: The true winner plays responsibly — regardless of the outcome.
Gaming addiction doesn't always come on suddenly — it builds gradually. Watch out for the following signs in yourself or someone close to you:
If any of the above signs appear regularly, do not ignore them. Talk to our Support team right now.
Answer the following questions honestly. If most of your answers are "yes," consider seeking professional help:
We want gaming to always be in your control. That's why kg994 has built multiple protective tools that you can activate at any time from your Account Settings:
| Tools | Description | Effective From |
|---|---|---|
| Deposit Limit | Maximum daily/weekly/monthly deposit amount | Instant |
| Loss Limit | Maximum loss amount within a set period | Instant |
| Bet Limit | Maximum amount per bet | Instant |
| Session Time Limit | Maximum continuous play duration | Instant |
| Cooling-Off Period | Temporary account suspension for 1–30 days | Instant |
| Self-Exclusion | Permanent lock for 6 months to 5 years | Instant, non-reversible |
Reducing your limits or activating self-exclusion takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period — this is intentional.
Follow these simple steps to set gaming limits on your account:
Log in to your kg994 account and click on your profile icon in the top right corner.
Go to "Account Settings" and select the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — choose whatever you need.
Enter the amount or duration that works for you. Remember, keeping it lower means staying better protected.
Save your settings. A confirmation message will be sent to your registered mobile number or email.
Our 24/7 live chat support is always here for you. Contact us anytime for help adjusting your settings.
Kg994 does not allow anyone under 18 to use its gaming services under any circumstances. Age verification is mandatory at registration and is enforced through the KYC process.
If there are children or teenagers in your household, keep your device and account details out of their reach:
You are not alone. Gaming problems affect many people, and seeking help is a sign of strength, not weakness. kg994 is always here for you:
If you are experiencing a mental health crisis, please reach out to a local mental health helpline. A gaming problem is a health issue — there is no shame in seeking help.
Responsible Gaming is our commitment. We are always ready to keep you protected. Register now and step into a safe and enjoyable gaming world.