Kg994 Terms and Conditions — Complete Guide

Kg994 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions apply to all kg994 services — including Sports Betting, Live Casino, slots, bingo, promotions, and other gaming services.

By registering, logging in, or using any service on kg994, you automatically agree to abide by these Terms and Conditions. If you disagree with any of these terms, please refrain from using the platform.

The following requirements must be met to register and use services on kg994:

• You must be at least 18 years of age. We do not approve accounts for minors, and any account identified as belonging to a minor will be closed immediately.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and deposited funds may be forfeited.
• You are registering on your own behalf, not on behalf of any other person.
• Online gaming must be legal for you under the local laws of your jurisdiction.

As part of our KYC (Know Your Customer) verification process, we may request proof of identity, address, or payment method at any time. Failure to complete verification may result in account restrictions or closure.

You are solely responsible for the security of your kg994 account. Never share your password or login credentials with anyone. You are liable for all activity that occurs on your account.

• Use a strong password for your account and change it regularly.
• Keep two-factor authentication (2FA) enabled — it significantly improves the security of your account.
• If you suspect any unauthorized access, please notify our support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

Deposits at kg994 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. All deposits are processed in Bangladesh Taka (BDT).

• The minimum deposit amount is BDT 500.
• Deposits are generally credited to your account instantly. If there is a delay, please contact support.
• Only payment methods registered in your own name may be used.
• Third-party payments are not accepted and may result in account suspension.
• Once a deposit has been credited, it is non-refundable; however, it can be withdrawn from your account.

Withdrawing your winnings at kg994 is straightforward and fast. The following conditions apply:

• KYC verification must be completed on your account before withdrawals can be processed.
• The minimum withdrawal amount is BDT 500.
• Standard withdrawals are processed within 5–30 minutes. Larger amounts may require additional verification.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals cannot be made directly from a bonus balance — the wagering requirement must be completed first.
• Kg994 reserves the right to hold withdrawals and conduct an investigation in cases of suspected fraud or suspicious activity.

Kg994 offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own specific terms and conditions.

• Each bonus comes with a wagering requirement (typically 10x–30x). This requirement must be met before the bonus can be withdrawn.
• The welcome bonus is available to new members only and can be claimed once.
• Bonuses must be claimed within a specified time window. Any unclaimed bonus will be automatically cancelled upon expiry.
• If bonus abuse is identified, the bonus and any associated winnings will be forfeited.
• Claiming bonuses from multiple accounts on the same IP address or device is prohibited.

Kg994 offers Sports Betting, live betting, and virtual sports betting. The following rules apply to all betting activities:

• Once confirmed, a bet cannot be changed or cancelled.
• Odds may change before an event begins. The odds at the time the bet is placed are final.
• Kg994 reserves the right to void any bet placed at incorrect odds due to a technical error.
• If a match is abandoned or postponed, the related bet will be voided and the stake refunded.
• If one leg of an accumulator bet is void, that leg will be counted as odds of 1.0.

The following activities are strictly prohibited on kg994 and may result in account closure, balance forfeiture, and legal action:

• Money laundering or concealing the source of illegal funds.
• Betting or gaming using bots, automated software, or scripts.
• Exploiting bugs or glitches in the game system or software.
• Placing bets on both sides of the same event to guarantee a profit (arbitrage betting).
• Unauthorized access to another user's account.
• Registration using a false identity or forged documents.
• Operating multiple accounts under the same identity.

Kg994 firmly believes that gaming should be a source of entertainment — not financial stress or addiction. We have a number of measures in place to support responsible gaming:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Limits: Set a limit on how much you bet within a given period.
• Session Limits: Set a time limit on how long you play.
• Self-Exclusion: Option to temporarily lock your account for a set period of time.
• Reality Check: Periodic reminders about your play time and spending at set intervals.

If you or someone you know may be struggling with a gaming addiction, please contact our Responsible Gaming Visit the page.

Kg994 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms and Conditions.
• If evidence of fraudulent or suspicious activity is found.
• Failure to pass KYC verification, or if false information is found to have been provided.
• Upon requesting self-exclusion.
• Extended inactivity of 12 months or more.

You may also request account closure at any time through our support team. Any available balance can be withdrawn before the account is closed.

Kg994 always strives to provide reliable service; however, our liability is limited in the following areas:

• Kg994 is not responsible for any losses resulting from internet connectivity issues or problems with your device.
• Kg994 is not obligated to provide compensation for service disruptions caused by unexpected technical issues, though we will make reasonable efforts to resolve them.
• Kg994 is not responsible for delays or issues caused by third-party payment providers.
• You are responsible for any losses resulting from the disclosure of your account password or login credentials to another party.

Kg994 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. In the event of changes, we will:

• We will send a notice to your registered email address.
• We will display a notice on the platform's homepage.
• Update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated terms. If you do not agree to the new terms, please close your account and withdraw your balance.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We typically respond within 24 hours.

• Get instant assistance via live chat.
• Our support team is available 24 hours a day, 7 days a week.
• In the event of a dispute, please first try to resolve it through our support team. If unresolved, independent mediation is available.